Privacy Policy

Last updated: September 17, 2026

Mivhato operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Mivhato uses Shopify to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or that can reasonably be linked to you or another individual.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, shipping address, phone number, and email address.
• Financial information, including information related to credit or debit cards, financial accounts, transaction details, payment methods, and payment confirmations.
• Account information, including usernames, passwords, preferences, and settings, when applicable.
• Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your transaction history.
• Communications with us, including information you provide when contacting our customer support.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you interact with and navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, for example, when you make a purchase, use our Services, communicate with us, or otherwise provide us with personal information.
• Automatically through the Services, including information collected from your device when you use our website and through cookies and similar technologies.
• From our service providers, when we engage third parties to provide certain technologies, payment processing, analytics, customer support, storage, order fulfillment, or shipping services.
• From our business partners or other third parties, when applicable and in accordance with applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Provide, Personalize, and Improve the Services

We use your personal information to provide and improve the Services, including to:

• Process your payments.
• Process and manage your orders.
• Arrange for the shipment of your products.
• Facilitate returns, refunds, or replacements when applicable.
• Remember certain preferences and products of interest.
• Send notifications related to your orders or account.
• Provide customer support.
• Personalize and improve your shopping experience.
• Recommend products based on your interests or previous purchases.
• Maintain and improve the functionality of our website and Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending promotional communications by email and, where applicable and where legally required, through other communication methods.

We may also use advertising and analytics technologies to display advertisements related to our products or services, including based on certain activity on our website.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in our emails.

Security and Fraud Prevention

We may use your personal information to:

• Verify certain transactions.
• Protect the security of our Services.
• Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity.
• Protect our rights and the rights of our customers.
• Comply with applicable legal obligations.

If you create an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your password or other access information with third parties.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, manage requests related to your orders, and maintain our business relationship with you.

Legal Reasons

We may use and disclose your personal information when necessary to comply with applicable law, respond to valid legal requests from government or law enforcement authorities, resolve disputes, participate in legal proceedings, or enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes and in accordance with this Privacy Policy.

These third parties may include:

• Shopify and service providers, including technology providers, payment processors, data analytics providers, customer support providers, storage providers, order fulfillment providers, and shipping providers.
• Fulfillment and logistics providers, who may need certain information to process and deliver your orders.
• Business and marketing partners, when necessary to provide marketing, advertising, or analytics services and when permitted by applicable law.
• Payment processors, which process the information necessary to complete your transactions. Mivhato does not directly store complete payment card information.
• Third parties when you request or authorize us to do so, for example, when information must be shared to complete a purchase or shipment.
• Affiliates, when applicable.
• Government or legal authorities, when disclosure is required by applicable law.
• Third parties involved in a business transaction, such as a merger, acquisition, sale of assets, reorganization, or insolvency proceeding.

Relationship With Shopify

The Services are provided through Shopify, which collects and processes certain personal information related to your access to and use of the Services in order to operate and improve them.

Information you provide while using the Services may be transmitted to Shopify and certain third-party service providers located in countries other than the country in which you reside.

Shopify may also process information related to your interactions with our store and other Shopify-powered stores in accordance with its own privacy policies and the features we use.

For more information about how Shopify processes personal information and the rights available to users, please review Shopify's Privacy Policy.

Fulfillment and Shipping Providers

Mivhato may use third-party fulfillment and logistics providers, including services provided by Zendrop, to process and ship products purchased through our store.

When necessary to fulfill an order, we may share information with these providers such as your name, shipping address, order information, and other information necessary to complete delivery.

These providers process personal information in accordance with their own privacy policies and applicable legal requirements.

Zendrop may process personal information as necessary to provide its services, fulfill orders, provide customer support, perform analytics, address technical issues, and comply with legal obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide certain features, remember preferences, analyze website usage, improve our Services, and support security.

Cookies may allow our website to remember certain settings or preferences during your visits.

You can control or reject certain cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our website.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties.

If you access a website that is not affiliated with or controlled by Mivhato, we recommend reviewing its privacy, security, and terms of use policies.

Mivhato does not control and is not responsible for the privacy practices, security, content, or information provided by such third parties.

The inclusion of a link to a third-party website does not necessarily imply that Mivhato endorses that website, its content, or its operators.

Children's Data

The Services are not intended for children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided us with personal information, you may contact us at mivhato.com@gmail.com to request that the information be reviewed and, where appropriate, deleted.

Security and Retention of Your Information

The security of your personal information is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure.

We take reasonable measures to protect the personal information we process, but we cannot guarantee absolute security.

The length of time we retain your personal information depends on factors such as:

• Whether we need the information to process and manage your orders.
• Whether we need it to provide our Services.
• Applicable legal obligations.
• Resolving disputes.
• Preventing fraud.
• Enforcing our agreements and policies.

Your Rights and Choices

Depending on where you live and the applicable laws, you may have some or all of the following rights regarding your personal information:

Right to Access

You may have the right to request access to the personal information we maintain about you.

Right to Delete

You may have the right to request the deletion of certain personal information we maintain about you, subject to exceptions provided by applicable law.

Right to Correct

You may have the right to request that inaccurate or incomplete personal information be corrected.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a structured format and, where applicable, request that it be transferred to another provider.

Right to Object or Restrict Certain Uses

Depending on your jurisdiction, you may have the right to object to or request restriction of the processing of your personal information for certain purposes.

Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

Even if you unsubscribe from promotional communications, we may continue to send you necessary communications related to your orders, transactions, account, or requests.

International Data Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside.

This may include countries where data protection laws differ from those in your jurisdiction.

Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are carried out using appropriate legal mechanisms and safeguards.

European Union and United Kingdom Customers

If you reside in the European Economic Area (EEA) or the United Kingdom, you may have additional rights under applicable data protection laws.

These rights may include:

• The right to access your personal information.
• The right to correct your personal information.
• The right to delete your personal information.
• The right to data portability.
• The right to object to processing.
• The right to request restriction of processing.
• The right to withdraw consent where processing is based on your consent.

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal and regulatory requirements.

When we make changes, we will post the updated version on this website and update the "Last updated" date.

We recommend reviewing this Privacy Policy periodically to stay informed about any changes.

Contact

If you have questions about our privacy practices, this Privacy Policy, or would like to exercise any rights available to you, you can contact us at:

Email: mivhato.com@gmail.com

For purposes of applicable data protection laws, Mivhato is responsible for the processing of personal information collected through our Services to the extent required by applicable law.